Privacy Policy

1. Who We Are

BluWav Growth is a digital growth agency operated by the Stratiix Group, headquartered in Canada and serving businesses across the Caribbean and globally. Our website is bluwavgrowth.com.

For privacy enquiries, contact us at: hello@bluwavgrowth.com

2. Information We Collect

Information you provide directly

• Name, email address, and WhatsApp number when you submit a form
• Business name, industry, and location when you apply for a package
• Goals and project details you share in contact forms
• Payment information (processed securely by WiPay, PayPal, or your bank, we do not store card details)

Information collected automatically

• IP address and browser type when you visit our site
• Pages visited, time spent, and links clicked (via Google Analytics 4)
• Ad interactions and conversions (via Meta Pixel / Facebook)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To respond to your enquiries and deliver our services
• To send you your project scope, invoice, and updates via WhatsApp or email
• To improve our website and understand how visitors use it
• To run targeted advertising on Facebook and Instagram (via Meta Pixel)
• To send occasional marketing communications (you can opt out anytime)
• To comply with legal obligations

4. Cookies & Tracking

We use the following tracking technologies on bluwavgrowth.com:

• Google Analytics 4 (GA4), tracks page views, user behaviour, and traffic sources. Data is anonymised and aggregated.
• Meta Pixel (Facebook), tracks visits and conversions to help us run relevant ads on Facebook and Instagram. This may link your visit to your Facebook profile if you are logged in.
• Formspree, processes form submissions. Your form data is transmitted to Formspree's servers to deliver your enquiry to us.

You can opt out of tracking by using browser privacy settings, ad blockers, or the Facebook Ad Preferences page.

5. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers, Google (Analytics), Meta (Pixel), Formspree (forms), WiPay/PayPal (payments), only as needed to operate our services
• Legal authorities, if required by law or to protect our rights
• Stratiix Group companies, Stratiix and Credii Foundation, where relevant to your enquiry

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically:

• Enquiry data, 2 years from last contact
• Client project data, 5 years from project completion
• Analytics data, as per Google Analytics retention settings (14 months by default)

You can request deletion of your data at any time by emailing hello@bluwavgrowth.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data ("right to be forgotten")
• Opt out of marketing communications
• Object to processing of your data for advertising purposes

To exercise any of these rights, contact us at hello@bluwavgrowth.com or WhatsApp hello@bluwavgrowth.com.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website is served over HTTPS. Payment processing is handled by PCI-compliant third-party providers.

No method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us immediately.

9. Third-Party Links

Our website contains links to third-party sites (Google Forms, Facebook, WhatsApp, etc.). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our site after changes constitutes acceptance of the updated policy.